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SHIPPING & RETURNS

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SHIPPING
 
STANDARD SHIPPING
 

We offer $5.00 flat fee ground delivery within the US, no minimum purchase required.

Orders are processed and shipped between 1 - 5 days. 

Our warehouse does not work on the weekends.

 

CUSTOMS AND TAXES

We're unable to supply estimated duties and taxes as this information will vary by country. If you place an order online, you will be responsible for all duties, taxes and customs charges. If your order is then refused, you will still be responsible for charges incurred in shipping the package.

 

COVID-19 AND OTHER DELAYS 

Orders are typically processed in 1-5 days, however the time may be extended in order to protect the safety and health of the workers.

Tracking details will be provided once the order has left the warehouse however shipping delays may occur. Monitor the progress of your shipment using the tracking number and inquire with the carrier if you experience delays.

 

Significant Australia & New Zealand Delays Due to COVID-19 (effective 1/6/2021)

 

Please contact the shipping company for any lost or delayed packages. 

 

 

RETURNS AND EXHANGES

30 DAY RETURN POLICY:
 
-A return request indicating reason for return must be submitted for all merchandise prior to refund.
 
-Merchandise must be returned within 30 days.
 
-Merchandise must not be worn, altered, or washed.
 
-Merchandise must have all tags attached and be returned in original packaging. 
 
Please Note:  Shipping and handling charges are not refundable.  Packages that arrive COD may be denied, or the COD amount may be deducted from your return.

INSPR monitors account activity and reserves the right to refuse transactions, assess fees, and/or close accounts based on order or returns behavior.

How do I return/exchange?

  • Visit our returns center
  • Enter your order number and email address to start
  • Follow the instructions and select the items you want to return/exchange
  • Once your request is approved, you will get a confirmation email with shipping guidelines. Please allow up to 48 hours to process this.
  • Once received by the warehouse it will go through inspection. 
  • When approved you will get a refund anywhere between 7 to 14 business days. 
  • For exchange, when we see your return is in transit, your exchange will be processed and shipped to you. 

 

The following items cannot be returned:

- Gift cards

- Anything 50% off or more is final sale

- Shipping and Handling

 

 
Please email [email protected] for any questions.